To achieve full functionality from Transaction Manager, your computer system must meet the minimum requirements described in the following subsections:
Processor - Minimum 2 GHz
RAM - Minimum 1 GB
Connectivity - Broadband Internet connection
Hard Drive Space - Minimum 4 GB (Available)
Video - Minimum 800 x 600, 256 colors (Recommended 1024 x 768, High Color - 16-bit)
Printer (Optional) - Standard Windows compatible printer
TrueCommerce Transaction Manager supports the following browsers:
Microsoft Edge (version 13 and greater)
Google Chrome (version 48 and greater)
Apple Safari (version 9 and greater; limited support policy, below)
The following Operating Systems are supported with TrueCommerce Transaction Manager:
Microsoft Windows 10 Home, Pro, or Enterprise
Microsoft Windows 8.1, Windows 8.1 Pro, Windows 8.1 Enterprise
Microsoft Windows 8, Windows 8 Pro, Windows 8 Enterprise
Microsoft Windows 2012 Server and newer
Apple OSX El Capitan (Limited support policy, below)
iOS 9.-1 and up (iPad mini, iPad Air, iPad Pro and newer)
**NOTE: TrueCommerce follows the lifecycle of the Operating System and Browser. If the developer of either stops support of a version, TrueCommerce will no longer support that version.**
**NOTE: All supported Operating Systems must be in English language**
**NOTE: We do not support Linux/UNIX operation systems**
Transaction Manager requires an Integration Service installation in order to integrate with local Business Systems and to print UCC-128 labels from our on-premise Labeling Utility. This Integration Service is not necessary if you are using Transaction Manager independently, connecting to a cloud Business System, communicating via the TC Cloud FTP Flat File, or using our hosted Labeling Utility.
Transaction Manager™ is suitable for delivery in a Terminal Services environment. However, due to the variability in configuration, limited support for Terminal Services is provided. If a product or performance issue is related to the Terminal Services environment, it is the responsibility of the Information Technology (IT) administrator of that environment to troubleshoot and resolve the issue. It is common practice for our team to request full permission given to the TrueCommerce directories when configuring Transaction Manager in a terminal services environment. If a higher TIER support service is required to diagnose environmental restrictions, the customer may be subject to additional professional service fees.
TrueCommerce solutions support Transaction Manager on a MAC OS. The following environmental configurations apply:
Used as a stand-alone non-integrated solution
NOTE: Integration with a local business system via the TrueCommerce integration service is not supported.
Supported business system integration configurations:
Integrated with a Cloud ERP (QuickBooks Online, NetSuite and Sage X3)
Integrated with TrueCommerce Hosted FTP Cloud Flat-File for transmission of integrated files with Transaction Manager